Airservices has today released its four year Workforce Plan outlining how it intends to meet the challenges of its ageing workforce and a forecast national skills shortage.
Details of the plan were released in Canberra at Airservices industry consultation forum, Waypoint.
The forum brings together senior representatives from airlines, airports, general aviation and the military for strategic discussions on the future of Australia’s air traffic management system.
Airservices delivered a progress report on its $800 million capital expenditure program to modernise aviation infrastructure through investment in technology, air traffic control towers, aviation rescue and fire stations and associated equipment.
Industry was also updated on plans to further civil/military harmonisation in air traffic management following the recent signing of an air traffic agreement between Airservices and the RAAF.
Airservices CEO Greg Russell, said the agency was committed to working with industry to deliver a strong, robust, efficient and safe air traffic system for all Australians.
“Building our ‘new workforce’ is a key priority in meeting these goals,” Mr Russell said.
“The strategy recognises the need to attract people from backgrounds that have previously been under-represented in our workforce.
“Over the next five to ten years, we will face various challenges – the number of skilled employees is expected to decline and competition for new staff will intensify. We aim to foster a culture that drives business improvement and delivers greater efficiencies for our customers,” he said.
Mr Russell said that it was equally important that Airservices continue to develop a service-delivery culture. The agency presented for discussion draft key performance indicators which could form the basis of a customer service charter – a key request of industry at previous forums.
Speakers at Waypoint 2010 included Chief of Air Force, Air Marshal Mark Binskin, and Chief Executive of the Irish Aviation Authority Eamonn Brennan. Qantas CEO Alan Joyce will address the Waypoint conference dinner at the Australian War Memorial tonight.
Airservices is a government-owned corporation providing air traffic control management services to the aviation industry. In a region covering 11 percent of the world’s surface, Airservices manages air traffic operations for around 63 million passangers on more than four million domestic and international flights every year.
Airservices website: www.airservicesaustralia.com
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